Refund Policy

Last updated: 2026-01-20

Overview

Joe Veggies LLC specializes in fresh, perishable produce. Because of the time-sensitive nature of our products, refunds are handled on a case-by-case basis.

Eligible Refunds

We may issue a refund or credit if an order arrives damaged, spoiled, or materially different from what was ordered. Please notify us within 24 hours of delivery with photos and order details.

Non-Refundable

Orders that are prepared and delivered as requested are generally non-refundable due to perishability. Late or missed pickup/delivery windows may be ineligible for refunds.

How to Request

Contact us at info@joeveggies.com or call (971) 207-6409. Include your invoice number and order details.

Processing Time

Approved refunds are processed back to the original payment method within 5–10 business days, depending on your bank or card issuer.